This accredited short course is aligned to meet the outcomes of US 12433 - Communication Techniques - Use communication techniques effectively, NQF level 5, Credits 6.

It is part of Module 1 of the Generic Management Qualification SAQA ID 59201 LP 60269 162 Credits NQF Level 5.

Qualifying learners will be able to demonstrate an understanding of a range of oral and written communication techniques and be able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation.